Privacy Policy
This policy was last updated on 1st December 2022.
Introduction
Learn Accounting NZ Limited (Company Number 3082145) (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual. This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Changes to this policy
We may change this policy at any time by uploading a revised policy onto the website (accountantsstudio.co.nz). Unless stated otherwise, the change will apply from the date that we upload the revised policy. You are responsible for ensuring you are familiar with the current version of this policy.
Who do we collect your personal information from
We collect personal information about you from:
▲ you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), through your access of this website, or when you buy or use our services and products
▲ third parties where you have authorised this or the information is publicly available.
How we use your personal information
We will use your personal information:
▲ to verify your identity
▲ to provide our services and products to you
▲ to provide updates of our services and products to you
▲ to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
▲ to improve the services and products that we provide to you
▲ to undertake credit checks of you (if you are a client of ours)
▲ to bill you and to collect money If any) that you owe us, including authorising and processing credit card transactions
▲ to respond to communications from you, including a complaint
▲ to conduct research and statistical analysis (on an anonymised basis)
▲ to protect and/or enforce our legal rights and interests, including defending any claim
▲ for any other purpose authorised by you or the Act.
We add the information collected to our CRM software (Customer Relationship Manager) which keeps a record of your personal details, subscriptions paid, and any notes from any interactions with you. Information may also be stored with TalentLMS.com for the purposes of delivering our services and products (for example, the Accountants Studio service) (accountants.talentlms.com).
We will not sell your personal data to any marketing company. You can choose to opt-out of receiving any emails from us by clicking on the link to unsubscribe.
WHAT INFORMATION WE COLLECT
We collect the following information about your use of our website (although we do not associate this with your identity):
▲ Your IP address
▲ The search terms you used
▲ The pages you accessed on our website and the links you clicked on
▲ The date and time you visited the site
▲ The referring site (if any) through which you clicked to our website
▲ Your operating system
▲ The type of web browser you use
We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) on our website to:
▲ track and analyse website usage
▲ make our services and products function (for example, if you are a logged in user of our services and products, to allow you to remain logged in while you complete certain tasks)
(You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website, or the functionality of our services and products.)
We collect the following information about you when you sign up to be a user of our services and products (for example, the Accountants Studio service):
▲ Your name
▲ Your address
▲ Your phone number
▲ Your email address
▲ The accounting firm you work for
▲ A Username and Password to access the service or product
We may collect the following information about you as you use our services and products:
▲ Time taken to complete each unit or section
▲ Responses to questions for testing of knowledge
▲ Browser data such as what program is used and what version.
We collect this information to improve our services and products for any future updates.
We may also collect other information through other interactions with you (such as a direct email, a phone call, or via Facebook).
Disclosing your personal information
We may disclose your personal information to:
▲ another company within our group
▲ any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or our services and products
▲ a credit reference agency for the purpose of credit checking you (if you are a client of ours)
▲ other third parties (for anonymised statistical information)
▲ a person who can require us to supply your personal information (e.g. a regulatory authority)
▲ any other person authorised by the Act or another law (e.g. a law enforcement agency)
▲ any other person authorised by you.
A business that supports our services and products is located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
If you use our Accountants Studio service, we may disclose the following data:
▲ Date and time when you accessed the Accountants Studio service
▲ Your progress through each unit or section of the Accountants Studio service
▲ Time taken to complete each unit or section of the Accountants Studio service
▲ Responses to questions for testing of knowledge
to a mentor from within your accounting firm, and/or to the accounting firm itself.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will, at the minimum, note on your personal information that you requested the correction.
If you want to exercise either of the above rights, email us at info@accountantsstudio.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you post your personal information on the website’s message board, you acknowledge and agree that the information you post is publicly available.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
We use Google Analytics to collect anonymous information about our website usage. This information is used to monitor usage and for future improvement of our website.